Privacy policy

This Privacy Policy describes how we collections, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

If, after reviewing this Policy, you have additional questions, would like more information about our privacy practices, or would like to make a complaint, please contact us using our Chat button, by email at info@benjis.net, or by mail using the contact information provided below:

Benjis seeds - Caixa Postal 34 S - Quinta de Mina - Messines de Cima - São Bartolomeu de Messines - 8375-047 - Faro - Portugal 

Collecting Personal Information

When you visit the website, we collect certain information about your device, your interaction with the website and information necessary to process your purchases. We may also collect additional information when you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information listed below) as “personal information.” For more information about what personal data we collect and why, see the list below.

  • Device information
    • Purpose of collection: to load the website precisely for you and to carry out analysis of website usage in order to optimize our website.
    • Source of collection: Collected automatically when you access our website using cookies, log files and tags.
    • Disclosure for a business purpose: shared with our processor Shopify, EComposer builder, ETranslate, Restock Rocket and Ecom send pop up.
    • Personal Information collected: Web browser version, IP address, time zone, cookie information, which websites or products you view, search terms and how you interact with the website.
  • Order information
    • Purpose of collection: to provide you with products or services to fulfill our contract, to process your payment information, to arrange shipping and to send you invoices and/or order confirmations, to communicate with you, to verify our information, to screen orders for potential risk or fraud, and to you To provide you with information or advertising about our products or services, provided this is consistent with the preferences you have shared.
    • Source of collection: collected from you.
    • Disclosure for a business purpose: shared with our processor Shopify, Paypal, EComposer builder, ETranslate, Restock Rocket and Ecom send pop up.
    • Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address and telephone number.
  • Customer support information
    • Purpose of collection: to provide you with individual advice and troubleshooting.
    • Source of collection: raised by you.
    • Disclosure for a business purpose: shared with our processor Shopify.
    • Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address and telephone number.

 

Minors

The website is intended for all ages. We do not intentionally collect personal information from children. If you are the parent or guardian and believe that your child has provided us with personal information, please contact us at the address above to request deletion.

Sharing Personal Information

We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

 

Behavioural Advertising

As described above, we use your personal information to send you targeted advertising or marketing communications that we believe may be of interest to you. For example:

For more information about how targeted advertising works, please visit the Network Advertising Initiative (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Using Personal Information

We use your personal data to provide you with our services. This includes offering products for sale, processing payments, shipping and fulfilling your order, and notifying you of new products, services and offers.

Lawful basis

In accordance with the General Data Protection Regulation (“GDPR”), if you are located in the European Economic Area (“EEA”), we process your personal data on the following legal bases:

  • Your consent;
  • The performance of the contract between you and the Site;
  • Compliance with our legal obligations;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Website, we will retain your personal information for our records unless you ask us to delete this information. For more information about your right to deletion, please see the “Your Rights” section below.

Automatic decision-making

If you are based in the EEA, you have the right to object to processing based solely on automated decision-making (including profiling) if that decision-making has legal effects on you or otherwise significantly affects you.

We will not perform fully automated decision-making with legal or otherwise significant implications using customer data.

Our data processor, Shopify, uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant impact on you.

Services that include elements of automated decision making include:

  • Temporary blacklist of IP addresses associated with repeatedly failed transactions. This blacklist will remain for a few hours.
  • Temporary blacklisting of credit cards linked to blacklisted IP addresses. This blacklist will remain in place for a few days.

Selling Personal Information

We don't sell personal or personal information.

Your rights

GDPR

If you are based in the EEA, you have the right to access the personal information we hold about you, to transfer it to a new service and to request that your personal information be corrected, updated or deleted. If you would like to exercise these rights, please contact us using the contact information above.

Your personal data will initially be processed in Ireland and then transferred for storage and further processing outside Europe, including to Canada and the United States. For more information about how data transfers comply with GDPR, see Shopify's GDPR white paper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
If you would like to designate an authorized agent to make these requests on your behalf, please contact us at the address above.

Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our website. We use a range of different cookies including functional, performance, advertising and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (e.g. login and region selection). This means that you do not have to re-enter this information each time you return to the website or move from one page to another. Cookies also provide information about how people use the website, such as whether this is your first visit or whether you are a frequent visitor.

We use the following cookies to optimize your experience on our website and to provide our services.

Cookies Necessary for the Functioning of the Store

Name Function Duration
_away Used in connection with access to admin. 2y
_secure_session_id Used in connection with navigation through a storefront. 24h
_shopify_country Used in connection with checkout. session
_shopify_m Used for managing customer privacy settings. 1y
_shopify_tm Used for managing customer privacy settings. 30min
_shopify_tw Used for managing customer privacy settings. 2w
_storefront_u Used to facilitate updating customer account information. 1min
_tracking_consent Tracking preferences. 1y
c Used in connection with checkout. 1y
cart Used in connection with shopping cart. 2w
cart_currency Used in connection with shopping cart. 2w
cart_sig Used in connection with checkout. 2w
cart_ts Used in connection with checkout. 2w
cart_ver Used in connection with shopping cart. 2w
checkout Used in connection with checkout. 4w
checkout_token Used in connection with checkout. 1y
dynamic_checkout_shown_on_cart Used in connection with checkout. 30min
hide_shopify_pay_for_checkout Used in connection with checkout. session
keep_alive Used in connection with buyer localization. 2w
master_device_id Used in connection with merchant login. 2y
previous_step Used in connection with checkout. 1y
remember_me Used in connection with checkout. 1y
secure_customer_sig Used in connection with customer login. 20y
shopify_pay Used in connection with checkout. 1y
shopify_pay_redirect Used in connection with checkout. 30 minutes, 3w or 1y depending on value
storefront_digest Used in connection with customer login. 2y
tracked_start_checkout Used in connection with checkout. 1y
checkout_one_experiment Used in connection with checkout. session

Reporting and Analytics

Name Function Duration
_landing_page Track landing pages. 2w
_orig_referrer Track landing pages. 2w
_s Shopify analytics. 30min
_shopify_d Shopify analytics. session
_shopify_s Shopify analytics. 30min
_shopify_sa_p Shopify analytics relating to marketing & referrals. 30min
_shopify_sa_t Shopify analytics relating to marketing & referrals. 30min
_shopify_y Shopify analytics. 1y
_Y Shopify analytics. 1y
_shopify_evids Shopify analytics. session
_shopify_ga Shopify and Google Analytics. session

The length of time a cookie remains on your computer or mobile device depends on whether it is a “persistent” or a “session” cookie. Session cookies last until you stop browsing, and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire after 14 days from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please note that removing or blocking cookies may negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can decide whether or not to accept cookies using your browser controls. You can often find these in the “Tools” or “Settings” menu of your browser. For more information about changing your browser settings or blocking, managing or filtering cookies, see your browser's help file or websites such as: www.allaboutcookies.org.

Do Not Track

Please note that we do not change our data collection and use practices when we detect such a signal from your browser, as there is no consistent industry understanding of how to respond to Do Not Track signals.

Changes

We may update this Privacy Policy from time to time, for example to reflect changes in our practices or for other operational, legal or regulatory reasons.

Complaints

As noted above, if you would like to make a complaint, please contact us by email or post using the contact details provided under “Contact Us” above.

If you are not satisfied with our response to your complaint, you have the right to submit your complaint to the relevant data protection authority. You can contact your local data protection authority or our supervisory authority here: https://ico.org.uk/make-a-complaint/


Last updated: March 25, 2024